Last updated: November 11, 2026
Many of our badges and boards are made in small production runs. Preorders tell us how many to build. These terms apply to any product marked as a preorder.
When you’re charged
You’re charged the full price, plus shipping and any sales tax, when you place your order. The price you pay is locked in, even if the price goes up later.
Estimated ship dates
- Each preorder product page shows an estimated ship window (for example, “ships in March 2027”). It’s our best estimate, not a guarantee. Hardware can be delayed by parts shortages, manufacturing problems or shipping.
- We’ll email you if the window changes, and again when your order ships.
- If your order also includes in-stock items, the whole order ships together when the preorder items are ready.
Cancelling your preorder
You can cancel any time before your order ships for a full refund, including shipping. No reason needed. Email orders@pfarrsidetech.com with your order number. Refunds go back to your original payment method, usually within 5 business days.
If the run is delayed or cancelled
- If shipping slips more than 30 days past the estimated window, we’ll email you with an update and a new estimate. You can keep your order or cancel for a full refund.
- If we have to cancel a production run, everyone who preordered gets an automatic full refund, including shipping. You don’t need to do anything.
Limited quantities
Preorders are capped at the size of the planned run. Once it sells out, the product shows as sold out. We may also limit how many each customer can buy so more people can get one.
Final product
Preorder photos and renders show the planned design. The finished product may have small differences, such as silkscreen artwork, component placement, colors or equivalent replacement parts, that don’t change what it does. If a change does affect how it works or what’s included, we’ll tell you before it ships, and you can cancel for a full refund.
After it ships
Once your preorder ships, our Shipping Policy and Refund and Returns Policy apply, just like any other order.