Last updated: November 11, 2026
Pfarrside Technology is a small hardware shop in Colorado Springs, Colorado. Every order is packed by hand. This page explains how and when your order ships.
Processing time
- In-stock items ship within 3–5 business days (Monday–Friday, excluding US holidays) after your order is placed.
- Preorder items ship during the estimated window shown on the product page. See our Preorder Terms for details.
- Mixed orders: if your order contains both preorder and in-stock items, the whole order ships together when the preorder items are ready. If you want the in-stock items sooner, please place two separate orders.
- Around conventions and holidays, processing may take a little longer. Any delays will be noted on the site.
Carriers and tracking
We ship with USPS and UPS. Shipping options and costs are calculated at checkout based on your address and the size and weight of your order. When your order ships, you’ll get an email with a tracking number.
Delivery times shown at checkout are the carrier’s estimates and are not guaranteed. Once a package is handed to the carrier, transit time is outside our control.
International shipping
We ship to most countries. Please keep in mind:
- Duties, import taxes and brokerage fees are the buyer’s responsibility and are not included in our prices or shipping charges. Your carrier or customs office may collect them before delivery.
- We declare every package accurately, with its real contents and value (for example, “electronic circuit board, hobby kit”). We can’t mark orders as gifts or declare a lower value.
- International delivery often takes 1–4 weeks and can be held up by customs. We can’t speed up a package held in customs.
- If a package is refused or returned because duties weren’t paid, we’ll refund the item price once it comes back to us, minus the original shipping cost and the return shipping charged to us.
Batteries not included
Badges and boards that use AA or other replaceable batteries ship without batteries installed or included, so they can be sent by air worldwide. Each product page lists the batteries you’ll need.
Address problems
Please check your shipping address at checkout. If you spot a mistake, email us right away; we can fix it as long as the order hasn’t shipped. If a package is returned to us because of an incorrect or incomplete address, we’ll reship it once you pay the new shipping cost, or refund the item price minus shipping.
Lost or damaged packages
If tracking hasn’t updated for 10 business days (US) or 30 days (international), or if your package arrives damaged, email us within 30 days of the expected delivery date. Include your order number, and for damage, photos of the box and the item. We’ll work with the carrier and send a replacement or a refund.
Questions
Email orders@pfarrsidetech.com with your order number. We usually reply within 2 business days.